CITRIX APPS WILL NOT OPEN ON MAC PC

Ok! this is to me obvious that there is an issue with the user account. If you have already tried all of the above then I'd ask you to send us some screenshot of that user desktop when trying to connect, session on citrix, and anything else anyone here can think of. Just add the user as an individual to that application permissions. Should you get the above results with Test users then try this:ġ-) Clear user session from Citrix serverĢ-) Go to your ADUC > find Test user > open Properties > Security tab > click Advanced > Permissions tab > click Restore Default.ģ-) Then try with that user and see if it makes any difference.ĭon't add the user to a group to access an application on citrix. if this gives you exact results then defintiely the user permissions have issues.

CITRIX APPS WILL NOT OPEN ON MAC PC

User PC - Security Log (Application Log and System Logs didn't have any entries for the time frame) - ' due to license limitation.ġ-) Create a new user 'Test_1' but copy the account of one of the users who is not able to access citrix.Ģ-) Create another user 'Test_2' but copy the account of one of the users who is able to access citrix.

Additional information can be provided if needed.

All of her other applications launch OK.Īny help is greatly appreciated. It is just this single application for this specific user, regardless of where she logs in from. Tried the registry changes found in another thread with no changes to problem. User session appears while connecting, then disappears as the attempt on the client also disappears.ĩ. I've watched the Citrix Console while the user tried to launch the application. User claims that it was working a couple of weeks ago and no changes have been made to the server in that time.Ĩ. (tells me that it's not an application license limitation)ħ. The application does have licensing to it, but when I've tried to run the app as the trouble user, there have been fewer running instances than at other times. Other users of the application are able to launch it without problems through IE sessions or Receiver. (tells me it's not the application or user permissions.)ĥ. Logged directly into server as user and was able to launch application successfully. (tells me it shouldn't be the user profile.)Ĥ. Removed trouble user profile from Citrix server and redirected shares, problem persists. (tells me it's not the client PC or the Citrix plug-ins.) Even tried different OS with same results.ģ. Logged into internal PC, IE session with same two accounts above and problem persists. Logged into external PC, IE session with same two accounts above and problem persists.Ģ. The application is only published on one server (currenty on a test server) I've done the following to troubleshoot:ġ. I log in with the trouble user and it appears to launch, but then closes and no activity afterwards. On a single PC, I can log in with my account and the application launches fine. Running Citrix PS 4.5 RU7 on Server 2003 SP2.

Citrix apps will not open on mac